Telecommunications
The deregulation
of the telecommunication industry brought forth many opportunities
with expanded services and multiple service providers. A Maine based
software company came to Select*Print when they were looking for a
print and mail source to package with their software solution. The
software company had five clients ready to utilize their software
for billing and tracking, however they needed a print and mail provider.
Each of the five clients wanted to be able to utilize bolded type,
different logos, selective messaging and inserting to various degrees.
In addition to the different formats three of the clients required
a searchable PDF of the telephone bills for customer service purposes,
and a 3 of 9 bar-code to decrease payment processing time.
The telecommunications
project was extremely complex. The first step in the process was to
receive a test file and create a program to pull in the data and rearrange
the formats according to each of the client specifications and to
identify the criteria for selective messaging. The next step was to
create detailed reports recording the number of pages in the file,
the number of envelopes to be filled, and the amount of page 1 and
page 2 stock to be used, along with total dollar value for all the
bills to be printed. Third, a proof of concept was sent to the clients
with the proposed format for the data and the preprinted components.
After several customer alterations a final version was approved and
ready for final programming. Over 50 logos were gathered for various
payment scenarios and long distance providers. The programming included:
- Customer
specific reporting criteria
- Bills
over 6 pages out sort
- Selective
messaging for past due accounts
- Selective
promotional inserts based on exchange
- Multiple
stock calls for page 1 and page 2
- Multiple
plex calls for 1 sided and 2 sided sheets
- 3
of 9 bar-code for processing payments
- Programming
to generate a searchable PDF
The overall
project time from concept to print and mail was 12 weeks which allowed
various customer alterations and changing needs. All five clients
were ecstatic about the overall end product. Currently, Select*Print
prints and mails telecommunication billing for several companies utilizing
four different software packages.
Click
the sample below:
